American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,440)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Maritza C.
30 reviews
It's not necessarily cheap, the planes are not the cleanest, and the seats are uncomfortable. I'm 5'3 and leg room is an issue for me.
Kute Kay K.
135 reviews
Globetrotter Expert Level 1
I have flown American Airlines. But I have not flown with them in awhile. I think they can improve their customer service tremendously.
Allison B.
Statesboro, GA
284 reviews
Only Experienced once Liked the experience and think it's great if your going on vacation or flying to go somewhere this is a great one
Diane H.
15 reviews
Globetrotter Expert Level 1
 I tend to have one of two experiences when I fly American....Excellent or terrible.
You never know which one you're gonna get!
Caleigh M.
44 reviews
I have up and down experiences with AA. There are a number of outstanding employees who go above and beyond. Shout out to Buffy in WV.
Wilmari H.
10 reviews
American Airlines is really getting Their act together. I probably fly them more than I do any other airline and they have consistency.
Dominique B.
Austin, TX
107 reviews
They have a great frequent flier program and credit card. It's great being able to use the miles to upgrade to business internationally
Frankie D.
7 reviews
I love traveling with AA. I always have the best experience with this company. I def couldn‚Äôt choose to flight with another one. 
Sheena D.
Defuniak Spgs, FL
143 reviews
Globetrotter Expert Level 3
Compared to the other airlines i have flown. Their customer service is way better on the planes their flight attendants are awesome.!!
Michelle H.
17 reviews
I have never had any issues with American Airlines. No lost luggage, cancelled or delayed flights. Would definitely fly Amerivan again
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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