American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,594)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Emily H.
Mineola, TX
46 reviews
We always have a nice experience with American Airlines. We have their credit card and earn rewards! Makes taking vacations a lot easier
devin r.
25 reviews
Love AA, Never Any Problems!
Their Booking Online Is So Easy & Their Staff Are Always Helpful In Any Way They Can.
Super Polite People!
Kalynn M.
Dayton, KY
91 reviews
I have only flown twice and it was a quick and easy flight. The flight attendants were nice but i thought the planes were a little small.
Jennifer B.
Ferndale, MI
137 reviews
I've had a few issues with American Airlines, but if the fare is cheaper and your trip can afford to be a little flexible it's worth it!
Milady C.
Cutler Bay, FL
64 reviews
Globetrotter Expert Level 1
Very satisfied with this airline. The staff was amazing. My flight was also very comfortable. Definitely would recommend them to anyone.
Stacey M.
445 reviews
Flown with AA several times and have never had any serious problems. Overall the planes are well maintained and the staff is courteous.
Karen S.
Tinley Park, IL
30 reviews
Globetrotter Expert Level 1
Flight booked through travel agent and went smoothly for trip a few years ago. Delay during one of the layovers but otherwise went well.
Aisha T.
Albany, NY
35 reviews
Amazing airlines and amaiNg customer service . Always a memorable
Positive experience . Flight attendees are super duper nice and helpfuk
Maria C.
88 reviews
Although it's a bit more expensive, they're always reliable and clear on what you receive (they don't try to trick you with hidden fees).
Ivonne M.
38 reviews
Very good company to travel I've been using them for years and they always are great to customers and no problems with flying with them.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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