American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,467)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Pollyana C.
Miami, FL
6 reviews
The best company I had ever tried. The food is always good, the crew always caring about your needs but the plane sometimes are all old
Alexis F.
Cherry Hill
7 reviews
sometimes they can have delays or mess up your flight but i always fly with them i am an advantage card holder and i stay loyal to them
Arlene G.
12 reviews
I had a good experience with this company the last time I flew with them my husband had a broken foot and they were very accommodating
Sheena D.
Defuniak Spgs, FL
143 reviews
Globetrotter Expert Level 3
Compared to the other airlines i have flown. Their customer service is way better on the planes their flight attendants are awesome.!!
Tenn Colony, TX
3 reviews
American is an average flight provider. I don't feel like they do anything over the top, but they do exactly what they should at least.
SDQ634341Rosanna S.
Miami, FL
159 reviews
Flights are on time, but its planes are very old and the service isn't very good, uncomfortable seats and everything is very expensive.
Lanre E.
Richmond , VA
143 reviews
Globetrotter Expert Level 1
Flying with AA is nice, I get ticket vouchers with some flights. Planes are pretty small sometimes and I always have to do valet bags.
Caleigh M.
44 reviews
I have up and down experiences with AA. There are a number of outstanding employees who go above and beyond. Shout out to Buffy in WV.
Emily F.
218 reviews
Globetrotter Expert Level 1
I like American Airlines-but to be fair I am comparing this airline to my experience with Spirit Airlines which is the absolute worst!
Erica S.
67 reviews
Globetrotter Expert Level 1
Not the worst but not the best. If you really want to love your flight, go to Delta. If you don't really care then American Air is good
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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