American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,415)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Kim A.
Hollywood, FL
41 reviews
American Airlines is always good. I've never had a problem with them. At least they don't treat you like United Airlines. Just saying lol
Mercedes G.
46 reviews
My family has always used American or U.S. Air. My whole has also worked for U.S. Air and we love it. You are always treated like family!
Carly A.
39 reviews
Flew with American Airlines 6 months ago and I would have to say that they have room for improvement but overall was a good experience
Rhyan C.
Chino , CA
20 reviews
Globetrotter Expert Level 1
The plane I️ took had nice leatherette seats with televisions for each passenger with a variety of games, television shows, and movies.
Taylor R.
37 reviews
Me and my son went on vacation during summer and the service was amazing the staff made us feel super comfortable it was a smooth ride
Victoria C.
Fayetteville , NC
66 reviews
I have never had a bad experience with American Airlines. The treat the passengers very well and it is always a very comfortable trip.
Kute Kay K.
135 reviews
Globetrotter Expert Level 1
I have flown American Airlines. But I have not flown with them in awhile. I think they can improve their customer service tremendously.
Amber H.
5 reviews
I have had nothing but a great experience with American airlines. Last time I flew was just about a month ago and they were excellent.
Diane H.
15 reviews
Globetrotter Expert Level 1
 I tend to have one of two experiences when I fly American....Excellent or terrible.
You never know which one you're gonna get!
Rachael L.
Prospect Hts, IL
32 reviews
I’ve had great experiences flying American airlines. I’m not loyal to any airline so I always book what is direct and most affordable.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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