American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,431)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Leanne H.
9 reviews
On time flights. Easy to book and keep track of travel online. Didn't have to pay in advance for seats and baggage fees weren't too high
Alejandra P.
Bronx, NY
113 reviews
Globetrotter Expert Level 1
It's a good airline the last time I traveled with them they were punctual. The service is goodAmerican Airlines Airline Company
Natasha C.
7 reviews
I’ve had pretty great experiences with American, even during the times that things have gone wrong. Definitely flights I enjoy being on!
Emma K.
Manassas, VA
52 reviews
Globetrotter Expert Level 1
I've always loved flying with them, they would get five stars except for the fact that they were just very unorganized on a few flights.
Elba A.
24 reviews
I've flown american airlines many times they are very convenient for last minute flights, however are no the most comfortable every time.
Leah M.
Portland, OR
35 reviews
Your typical airline. I feel like they are all the same nowadays. I will fly American over United because they don't add extra bag fees. 
Charles S.
18 reviews
American airlines is my go to for flying family places, pretty easy to deal with. I plan on using them in the near future to Albuquerque.
alexandra c.
167 reviews
Globetrotter Expert Level 3
I have not gone on this flight but I have heard from my sister that it is not a bad airline to fly on and she always is very comfortable.
‚ė™Mystik C.
Tucson, AZ
29 reviews
When I flew on this plane it was dirty and smelled bad but the staff were very nice and helpful and the seats wernt super uncomfortable.
Rachel W.
San Diego, CA
61 reviews
Poor customer service. If you don't have status with American Airlines or a credit card with AA perks, I recommend avoiding at all costs.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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