American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,507)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Jessica R.
Des Moines, IA
29 reviews
Good airline, nice people. Decent pricing for the trip and there wasn't too much fuss getting going and landing like I've had on others.
Ty W.
Oak Ridge, NC
29 reviews
Last time I flew with them was a disaster. I honestly wouldn’t fly with them if they weren’t the only ones at my local airport basically
Mercedes G.
46 reviews
My family has always used American or U.S. Air. My whole has also worked for U.S. Air and we love it. You are always treated like family!
Milady C.
Cutler Bay, FL
64 reviews
Globetrotter Expert Level 1
Very satisfied with this airline. The staff was amazing. My flight was also very comfortable. Definitely would recommend them to anyone.
Olga C.
Miami, FL
86 reviews
Globetrotter Expert Level 1
American Airlines have a lot to improve, i don't know if i had bad luck but the latest plane that i took were old and not so comfortable.
Jasmine Y.
San Antonio, TX
42 reviews
Ive had this for almost 10 years and love this company. I have not had any problems , but if you have questions they will answer quickly
28 reviews
American Airlines has great customer service and reasonable prices. I find that changing flights is smooth and rarely experience delays.
n O.
54 reviews
Globetrotter Expert Level 1
My sister experience terrible customer service for one flight when it was sporadically cancelled, but I haven’t had a problem with them.
Sabrina J.
Murray, KY
220 reviews
Globetrotter Expert Level 2
American Airlines is up there on the airlines that I would choose. They are a good airline. A little better than the basic normal quality
Dorita J.
17 reviews
American Airlnes were great! United had plane trouble and couldn't get me to where I needed to be so American Airlines came rough for me!
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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