American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,566)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Julie M.
70 reviews
They are a good airline to fly with, although they are not the cheapest airline around. Even so, American does have good customer service.
Mariam S.
Medley, FL
106 reviews
Well, i regularly use this airline company because flights are very cheap, the service is good but not too good. they have to get better 👍🏼
Stacy T.
7 reviews
They are always very professional. I love their direct flights from phx. It makes my travel so easy when I don’t have to make a connection.
Riley R.
Canonsburg, PA
52 reviews
Every time I fly American they never have a plane or it is delayed by at least 3 hours. They also have Dutch cookies on an AMERICAN flight.
Rios Santiago N.
Bronx, NY
31 reviews
I always flew on AA when I was younger with family but now they put the prices up for in flight purchases so I fly with a different airline
Jacqueline C.
Hattiesburg , MS
121 reviews
Globetrotter Expert Level 1
they’re okay. i haven’t run into any issues with them but i rarely fly with them. i don’t always get the best experience but it’s not bad.
Martina P.
74 reviews
This experience was very scary and part of the wing fell off and we didn't make an emergency landing I never went back on the airline again
Delores M.
Summit Hill, PA
142 reviews
Globetrotter Expert Level 1
I flew American Airlines when I was young. I remember the in board staff going out of their way to make our flight exciting as it could be.
Brayton E.
Postville, IA
76 reviews
Not a bad company to fly through, but I’ve used better. I’ve flown twice on this airline and it wasn’t my favorite, but it wasn’t too bad!
Carolyn M.
Oakland, CA
50 reviews
Globetrotter Expert Level 1
This is where all my miles are from, usually great prices and average service. It gets me where I want to go and that's what is important.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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