American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,506)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Maria C.
88 reviews
Although it's a bit more expensive, they're always reliable and clear on what you receive (they don't try to trick you with hidden fees).
Bradley C.
11 reviews
Globetrotter Expert Level 1
Experience is always inconsistent. I find their seat choice terribly uncomfortable and it feels like a discount airline most of the time.
Sarah V.
206 reviews
Been flying American for several years and always had a good experience. I have not had any major delays and all staff has been very nice
Kim A.
Hollywood, FL
41 reviews
American Airlines is always good. I've never had a problem with them. At least they don't treat you like United Airlines. Just saying lol
Glynnis C.
West Pittston
87 reviews
It was a nice flight where nothing of notice happened. It was a pleasant experience. Like with most planes though I wish I had more room.
Olga C.
Miami, FL
86 reviews
Globetrotter Expert Level 1
American Airlines have a lot to improve, i don't know if i had bad luck but the latest plane that i took were old and not so comfortable.
Brook M.
Brookline, NH
7 reviews
Hit or miss depends on the day! Trans continental flights are more comfortable! I have had no specific interactions, positive or negative
Karolina W.
cleburne , TX
16 reviews
I've flown american airlines many times. I don't think its's anything special and the price isnt the most affordable ever but it's fine.
Karen S.
Tinley Park, IL
30 reviews
Globetrotter Expert Level 1
Flight booked through travel agent and went smoothly for trip a few years ago. Delay during one of the layovers but otherwise went well.
Mercedes G.
46 reviews
My family has always used American or U.S. Air. My whole has also worked for U.S. Air and we love it. You are always treated like family!
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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