American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,508)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Yanet C.
Hialeah, FL
37 reviews
Es super el servicio de esta compania voy tranquila en los vuelos no lo ago muy a menudo pero siempre q lo ago los uso a ellos me encantan
Violet B.
605 Dexter Street, Rocky Mpunt, NC
92 reviews
American has been one of the oldest companies I've used - sometimes they are not competitive in pricing but service it's consistently good
angie h.
163 reviews
My flight was comfortable, not booked so was able to choose different seats. The plane was new and luxurious. The tickets could be cheaper
Alyssa D.
50 reviews
The worst airline I have ever been on and unfortunately I've been on a lot. TERRIBLE service and doesn't even take care of their customers.
Ciara M.
Tampa, FL
31 reviews
Decwnt airline. I was upgrade to business class on a flight. It was super nice and had me wishing I could fly business class all the time.
Gema W.
Cedar Rapids, IA
97 reviews
It was okay. Space is so small but people were nice. I like having bigger planes than the last one but i was happy to just be on vacation’
Kristen J.
Selbyville, DE
20 reviews
Easy to book and then change flight when I accidentally booked on the wrong day. The flight attendants were polite and helpful. No issues!
Lizanne C.
Norman, OK
32 reviews
Globetrotter Expert Level 1
American Airlines is my preferred Airline for travel.  The customer service and treatment of active duty military is like none other!
Jennifer L.
48 reviews
Globetrotter Expert Level 1
I like American Airlines.  I have never had a problem with them, ticketing, seating, baggage nothing.  I recommend them to others
Arden J.
80 reviews
Overall had a good flight! Polite flight attendants and pilot! Our plane was smaller so there wasn't a ton of space but still comfortable
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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