American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

Top Questions See all 747 Q&A

  • Where have you been in the past Year?4 Answers
  • American Airlines Airline Company would anyone suggest Th...4 Answers
  • Where have you traveled to in the past year? 🌏 American A...11 Answers
American Airlines Airline Company
American Airlines Airline Company
Reviews (20,610)
Q&A (71)
Media (88)
Leave a Review
  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Kelly W.
Newark, NJ
22 reviews
They try their best with what they have to work with and they're a lot better than they used to be. The merger wasn't exactly great for them.
Jessica O.
Perrysburg, OH
19 reviews
Excellent service on the plane. The stewardess was very friendly and attentive. The flight took off on time and arrived early. No complaints.
Rachel D.
19 reviews
The staff were very friendly and helped you whenever they could. I have flown on them four times and they provided consistently good service.
Elizabeth R.
Buffalo, NY
71 reviews
Globetrotter Expert Level 1
Preferred airline for my work so I have flown this line many times and more often than not it’s a great flight. Newer planes are super nice.
Renee C.
32 reviews
It seems that a good amount of times that I flew with them, my flight was delayed. It may have been out of their hands but it happened a lot.
Catherine L.
126 reviews
Globetrotter Expert Level 1
Great company! Very easy to book with, great prices, great staff! I am generally anxious and nervous when flying, but this airline is great!
Madelaine W.
4 reviews
Great staff, comfortable seating, not very good food and the planes seem to be dated inside but at least the don't drag you off like united.
Catherine F.
Frisco, TX
57 reviews
American Airlines eas my first flying expierence when I was 12. The pilot gave me some wings and the stewardess made me feel so comfortable.
Gema W.
Cedar Rapids, IA
97 reviews
It was okay. Space is so small but people were nice. I like having bigger planes than the last one but i was happy to just be on vacation’
Saije L.
Abilene, TX
37 reviews
I fly a couple times a year and American Airlines is always very accomodating. Planes are almost always on time and seats are comfortable. 
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

Sign up to join our community!

Influenster Cashback
We recorded your visit.
American Airlines Airline Company

was opened in another window. If you made a purchase Cash Back will be automatically added to your Ebates account tomorrow.

Please confirm your email.
If you have an existing Ebates account, make sure to enter your Ebates email

6 characters minimum. Password must consist of letters, at least 1 number and 1 special character.