American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,508)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Candelaria A.
Sacramento, CA
12 reviews
Okay experience ! I always use this airline when traveling to Mexico . The people are nice and do their job . The customer service was good .
Adriana M.
Fairfax, VA
11 reviews
AA is an okay airline. I usually don’t have much to say, since they don’t offer a great service but at the same time they are not bad either.
Olivia P.
Brooklyn, NY
131 reviews
Globetrotter Expert Level 1
American Airlines is my least favorite domestic airline. They’re service is sub par, the food is nonexistent. It’s not a comfortable flight.
Yasmine A.
13 reviews
Globetrotter Expert Level 1
Wonderful company the food could be better since it does cost a lot, a second movie should be added to the flight but over all understanding
bella g.
Severna park, MD
126 reviews
Globetrotter Expert Level 1
There is nothing fancy or special about this airline. They change gates on you. They make you wait hours. There are delays. Nothing special.
Jessica L.
Zephyrhills, FL
111 reviews
Globetrotter Expert Level 1
I’ve flown AA numerous times and never had any troubles. Never had a delayed flight, always arrived on time. Staff has always been friendly.
Latasha T.
Melba, ID
13 reviews
Traveled to Hawaii recently and had a great flight, everyone was very kind and professional and made sure we go there safely. No complaints.
Lulu G.
4 reviews
Good airline. Usually never late, always get where I'm going and the staff is always very nice. Would like to see the seats be more spacious.
Zijada K.
Henrico, VA
54 reviews
We flew American for our honeymoon and the plane was so hi-tech we loved it. The seats were also comfortable and the crew was accommodating.
Asmaa E.
st louis
15 reviews
I hate them
They made me pay $200 for a box because it's ( over sized) knowing that i already traveled with it before and didn't pay anything
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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