American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star4%
3.93 / 5 based on 19,965 Reviews

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American Airlines Airline Company
American Airlines Airline Company
Reviews (19965)
Q&A (71)
Media (85)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Elizabeth M.
Sweet Springs, mo
58 reviews
I've flown with america airlines several times, I think that there flight attendants can be a bit rude and snip at you when you ask questions and they feel they are too busy to deal with anything you have to say. There has been maybe a couple of times they were accommodating but not often.
Sarah P.
Amityville, NY
253 reviews
Globetrotter Expert Level 1
AA is friendly for your wallet, but that’s about it. There is nothing that makes the airline stand out among others and basically gets the job done. If you don’t really care about the little things that take a flight experience to the next level I suggest booking with them.
Christina T.
Las Vegas
207 reviews
Globetrotter Expert Level 2
American Airlines is alright.  Their stewards/stewardesses are not the most friendly people and they don't seem happy to be there.  I've never had a flight cancelled with AA.  I do feel like their baggage fees are steep.  $50 for none AA rewards members.
Wendy L.
17 reviews
Ive been in an airplane for like 10 times and the service was always great with American Airlines. I will continur traveling and i will definitely got with American! Its a safe and affording ride that i can take.
Jessica S.
Fisherville, KY
2 reviews
Don’t remember many specifics about this particular flight but I assume since I don’t that it was overall a good experience and that it got me from point a to point b. I believe I took American Airlines to Europe where I studied abroad and it was a roomy comfortable flight
Cassie D.
Plainfield, IL
98 reviews
Globetrotter Expert Level 1
American airlines new planes are wonderful! The personal screens are a great and on that make you feel right at home while flying. My personal preferred airline.
Sally M.
19 reviews
Globetrotter Expert Level 1
My first time availing this airline was 2016. Unfortunately, there was a snowstorm that time and there were cancellations and delayed connecting flights. I understood the situation bu that time a lot of my co-passengers complained due to the staff trying to hide from us.
Denise W.
Astoria, NY
41 reviews
Globetrotter Expert Level 1
I fly pretty often for business and while the prices are comparable with a lot of locations that they fly to, I often find the seats less comfortable than other airlines. Also the circulation of air seems a bit stale. Flight attendants are nice and accommodating however.
Dayana B.
Bryan, TX
96 reviews
Globetrotter Expert Level 2
American Airlines is an average airline to travel through. I love the fact that you can find really good deals on flights all over in they have several times and options that you can choose from. Also their website is user friendly in their customer service is very nice.
Danita g.
Mount Holly
5 reviews
I've traveled American Airlines many times and always had a smooth flight with very little interruption besides weather conditions that are out of their control.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
204 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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