American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,544)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Niza B.
Louisville, KY
39 reviews
They are good they supply drinks just like everyone else and the services. And you can sign up for a reward for when you fly if you fly often
Brittany P.
Chicago , IL
88 reviews
While I have had my fair share of problems, I overall love AA. They have a great reward program and I can see it with all of my free flights!
Kat P.
Minneapolis, MN
299 reviews
My family recently started flying with American airlines due to better flight availability and cheaper fees. The service is not bad as well.
Danielle H.
Lake wales, FL
227 reviews
Globetrotter Expert Level 3
I Love that with AA there are always last minute flights available, it allows me to not be limited in my last minute traveling adventures :)
Ellie D.
Brookhaven, GA
339 reviews
American Airlines is only good because it’s relatively affordable, but other than that I’ve had really mixed traveling experiences using AA.
32 reviews
Globetrotter Expert Level 1
The company's employees at the airports can be hit or miss with attitudes to be honest. I have never had issues with staff until this airline
Layne L.
38 reviews
The seats were close together. It was year ago before they had baggage fees. But the flights were on time and flight attendants were polite. 
Annabel E.
Miami, FL
421 reviews
Globetrotter Expert Level 1
They are horrible when flights are delayed due to weather. They don't keep the public informed and it takes them forever to board the plane.
Jenna G.
Windermere , FL
22 reviews
It was very basic. Nothing super special about my travel wth AA. They did allow me to have a seat closer to the bathroom when I was pregnant.
Gena C.
San Francisco, CA
147 reviews
Great airlines what else is there to say when I am on my way to take my flight i am happy to know that this airlines is safe thats important.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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