American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,555)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Rossy S.
bronx, NY
44 reviews
Great costumer service and inflight services are the best. Travel with my family including my two month old and we have a pleasant experience
Lexi A.
Titusville, NJ
135 reviews
Globetrotter Expert Level 1
I have flown with AA a few times and have never had any issues. They have always been on time taking off as well as landing. Will fly again! 
Catherine L.
126 reviews
Globetrotter Expert Level 1
Great company! Very easy to book with, great prices, great staff! I am generally anxious and nervous when flying, but this airline is great!
Asmaa E.
st louis
15 reviews
I hate them
They made me pay $200 for a box because it's ( over sized) knowing that i already traveled with it before and didn't pay anything
Elena E.
Seattle, WA
210 reviews
Always really happy with the service and flight. Great food and beverages offered. I don't usually choose AA first now that I live in Seattle
Christina V.
66 reviews
Globetrotter Expert Level 1
i have always had good luck finding good fares on American Airlines and have never had any issues. Would definitely recommend this airlines. 
lizette S.
Chicago, IL
30 reviews
Globetrotter Expert Level 1
American airlines one of my favorites air lines you could always get great deals. Planes are clean and all staff members are very friendly!!
Gretchen S.
Miami Beach, FL
224 reviews
Globetrotter Expert Level 1
I’m very happy to have trouble with them and I also have my miles that day track me and I can get free stuff from their miles rewards program
Madelaine W.
4 reviews
Great staff, comfortable seating, not very good food and the planes seem to be dated inside but at least the don't drag you off like united.
Lulu G.
4 reviews
Good airline. Usually never late, always get where I'm going and the staff is always very nice. Would like to see the seats be more spacious.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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