American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,576)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Rashonda S.
Raleigh, NC
77 reviews
No problems thus far with these guys. Good prices and service. Ticket exchange fees are pretty whack, so make sure you read all the fine print.
Katrina S.
Cocoa, FL
47 reviews
Globetrotter Expert Level 1
I have flown American Airlines one time and it was a decent experience. It was a little bit more pricy then southwest but overall good flight.
Ana G.
Kealakekua, HI
18 reviews
It's a nice airplane line. The service is great and you arrive where you need to. I have never had my flight cancelled from them which is great
Stefany C.
17 reviews
I have ever and will continue to only use American Airlines. The costumer service is spectacular. The flight attendants are always so friendly. 
Nele M.
7 reviews
I enjoyed American Airlines. Staff was very friendly, flights connected as scheduled and the price was great. Just the food really wasn't good.
Chelsey D.
University Pl, WA
462 reviews
They're hit and miss. I have an "ok" experience here in the states, but they don't train their abroad staff nearly enough to handle travelers.
Tori L.
Webster, NY
59 reviews
I don’t really remember my flight with them one way or the other, so I assume nothing horrible to review and nothing that blew me away either!
Dahiana R.
Doral, FL
74 reviews
I like the AA airlines airplanes becauseare big and you feel safe, but I donnot like they arenot too clean inside, and you feel unconfortable.
Sharon P.
286 reviews
Globetrotter Expert Level 3
I did not like flying with them I did not like the way they treated me I felt as though they treated me very prejudicial so I do not like them
Chelsea C.
Killeen, TX
86 reviews
Globetrotter Expert Level 1
When I used American Airlines, I was military and did not have any problems. Checking in,departure, arrival, and off loading was always smooth.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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