American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,609)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Ellen S.
Orlando, FL
53 reviews
Love these flights. Just opened a credit card with them also. The only flight that is cheap flying into my hometown. Awesome customer service.
Brenda N.
Newhall, CA
61 reviews
Globetrotter Expert Level 1
I am not to fond of this airline, I honestly feel that they can improve so much. First of all their customer service needs a whole lot of help.
Rauwolfia M.
S Richmond Hl, NY
35 reviews
Globetrotter Expert Level 1
Gets to safely to your destination. But doesn't offer any food or entertainment. They sometimes give very small snack and a small water bottle.
Priyanka M.
Minneapolis, MN
74 reviews
Globetrotter Expert Level 1
Flights are not as reliable however their in person customer service is top notch. All agents are ready and willing to help at a moments notice
Kayla G.
Winnsboro, TX
3 reviews
Quick yo board. Rarely any delays of maintenance holds. There luggage Cary ons is one of the best. I rarely have to pay full for luggage. 
Lien Mya Nguyen O.
Hillsboro, OR
25 reviews
My husband and I have recently decided to make American Airlines our traveling to go company. We have their credit card and are members of AA.
Carmen D.
Crestview , FL
11 reviews
Always late! Flights cancelled without explanation. Rude workers. You will loose money left and right and you will be so stressed, isn’t worth.
TiQuoria J.
2 reviews
American Airlines has a lot of flight options however they have been adding so many unreasonable fees and the flights are always delayed. 
Carly M.
11 reviews
Globetrotter Expert Level 1
Good for short flights. Took a 4 hour flight once with no tv and it wasn’t much fun. Customer service is great. I use them about twice a year.
Isis W.
58 reviews
Great price when I flew. Nice planes and employees. Flying to New York non stop and I loved it. Try them certain times a year. Book in advance
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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