American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,513)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Kayla G.
Winnsboro, TX
3 reviews
Quick yo board. Rarely any delays of maintenance holds. There luggage Cary ons is one of the best. I rarely have to pay full for luggage. 
Stefany C.
17 reviews
I have ever and will continue to only use American Airlines. The costumer service is spectacular. The flight attendants are always so friendly. 
Sarah W.
Raleigh , NC
11 reviews
I have never had a bad experience with American! The service has always been great, plenty of space in economy, clean + overall easy traveling.
Blanca R.
Sn Bernrdno, CA
63 reviews
I recently took a trip to NY with AA and I enjoyed my flight. Movies, music, tv shows, and food were included which was a huge plus for me. (:
Jordin S.
Fort Wayne, IN
119 reviews
Globetrotter Expert Level 1
I’ve never had anything make me not choose American if it’s an option. They are always prompt and about the same price as other major airlines.
Marlene P.
19 reviews
I’ve had good experience so far. The flight attendants were nice. The only bad thing my flight was delayed for about 30 mins. But overall good
My N.
31 reviews
Decent airline. My flights are always on time. Check-in with them is easy, as their booths are literally everywhere. Nothing special on plane.
Chelsey D.
University Pl, WA
462 reviews
They're hit and miss. I have an "ok" experience here in the states, but they don't train their abroad staff nearly enough to handle travelers.
jennifer i.
Saint Louis, MO
57 reviews
Not a fan of the $25 check bag but I do enjoy the AAvantage member deals and the overall airlines. Everyone by was nice and I would fly again.
Priyanka M.
Minneapolis, MN
74 reviews
Globetrotter Expert Level 1
Flights are not as reliable however their in person customer service is top notch. All agents are ready and willing to help at a moments notice
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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