American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,584)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Rashonda S.
Raleigh, NC
77 reviews
No problems thus far with these guys. Good prices and service. Ticket exchange fees are pretty whack, so make sure you read all the fine print.
Wilson B.
13 reviews
this airline is incredible! I made my first trip with her and it was very good. the flight arrived on time and everything is in perfect order!
Susan M.
Grand Blanc, MI
31 reviews
They seems to care and prices are ok. I flew for the first time last year with them and had no issues or problems. I would fly with them again.
Danielle C.
Lynchburg, VA
25 reviews
Not the biggest fan of this airline. I’ve only flown with AA once, but compared to other airline company’s I wouldn’t fly AA unless I have to.
All airlines suck. I hate flying. I hate airports. I hate the TSA, I can't stand any of it. If only I could use bullet trains or jet packs....
Dawn L.
60 reviews
Delayed too often. Broke down too often. Ove been delayed for over 24 hours before with them. On the plus side, they've never lost my luggage.
Amy M.
Knoxville, TN
343 reviews
Globetrotter Expert Level 1
Never really had any issues with American Airlines. I had a delayed flight once, but that was because of the weather, not the airline company.
Breanne G.
College Station
10 reviews
Globetrotter Expert Level 1
I’ve never enjoyed flying American. I’ve usually had some sort of delay - or in two instances, they have forgot to staff the plane completely.
amela h.
Louisville , KY
250 reviews
Globetrotter Expert Level 1
Was. It satisfied with AA last time I used them. Lost my luggage and would not accommodate my expensive items. Terrible customer service. Rude
Jackey M.
Eastvale, CA
80 reviews
Goood airline would recommend for travel less than 3 hours they provide good service the seats are a bit small but it will get you to point A&B
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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