American Airlines Airline Company

BY AMERICAN AIRLINES #4 in Airlines

3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%
(20,583)

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,583)
Q&A (71)
Media (88)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Tiffany P.
New York
3 reviews
Great for long haul flights when in partnership with British Airways for flights to the United Kingdom. Food is decent on the long haul flights.
Paloma D.
Miami, FL
102 reviews
I really loved the space of the plane, when I travel i like to feel safe and free and I think that in this plane I feel really comfortable. 
Tavares M.
Wanaque, NJ
180 reviews
me encanta biajar por esta aerolinia pq siempre los nasafatas brindan unan buena atencion al cliente siempre stan pendiente a que necesitas super
Raine M.
18 reviews
Good customer service, a few hiccups when it came to checking baggage which I’ve never had but it wouldn’t prevent me with flying with them again
Eleanor M.
Cincinnati
15 reviews
Prices are rather higher... customer service is below average and overall not a good experience. I only fly AA when I don't have another option.
Fanny P.
Opa Locka, FL
17 reviews
I love AA it's the best airline to travel with.. they have excellent customer service, the only ups!. They have is that they are a little pricey.
Karen K.
Broken Arrow
15 reviews
They are pretty good, as airlines go. They are a little pricey, but the people that work there are typically nice and they have decent amenities.
Maria G.
Davie
35 reviews
Globetrotter Expert Level 1
Excelente servicio!!! Calidad y atención al cliente esmerada, precio calidad incomparable, lo recomendaría a toda mi familia, amigos y clientes.
Megan S.
Evansville, IN
55 reviews
Globetrotter Expert Level 1
We haven't flown yet but we booked our flight and leave in a week. The booking was super easy and they have great phone support/customer service.
Colette N.
Fort Worth , TX
25 reviews
Globetrotter Expert Level 2
Always a great service with American, whether I fly domestically or internationally. Also love their phone app which makes checking in easy peasy
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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