American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,437)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Qasem H.
San Diego, CA
46 reviews
Globetrotter Expert Level 1
American Airlines is a good airline. They take care of their passengers pretty well. I enjoyed flying with them and would recommend to others!
Dawn L.
42 reviews
Delayed too often. Broke down too often. Ove been delayed for over 24 hours before with them. On the plus side, they've never lost my luggage.
Laura A.
Arlington , VA
94 reviews
I am a AA awards card member and I love getting points for purchases and when I fly. AA planes are comfortable and the service is usually good.
Stephanie J.
2 reviews
Love American! Always good service! Wouldn’t flight with any other airline. The crews are very nice which makes your flights go by fast! 
Terri T.
Millington, TN
66 reviews
Globetrotter Expert Level 1
Great trusted company! Friendly staff. Never had any problems getting a flight and don’t have a lot of layovers or too many connecting flights.
Christina F.
12 reviews
I don't always fly American Airlines, but if it makes sense for timing and price, I will. I don't like how you have to separately pay for bags.
Cvt #8200 Jackie Y.
Doral, FL
194 reviews
I liked the flight but THE DON'T HAVE FOOD!! They gave me a bag of pretzels and that tasted so bad, I really disliked them. The flight was good
Cecile M.
18 reviews
Globetrotter Expert Level 1
Never, ever, ever on time. There always seems to be some sort of mechanical issue with the airplane. Once you manage to take off, all is good.
Katherina M.
27 reviews
I don't have anything bad to say about AA, however I do feel that their customer service and flight attendants could be more helpful and nice.
Miami, FL
14 reviews
Everywhere i go is american airlines there. Bring me the confort of knowing that i have someone from my country with me when im away from home
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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