American Airlines Airline Company

BY AMERICAN AIRLINES #4 in Airlines

3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%
(20,410)

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,410)
Q&A (71)
Media (87)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Lori J.
Pittsburgh, PA
115 reviews
I have never had any issues with American Airlines Company. They have competitive prices and I have had pleasant experiences flying with them.
Katherina M.
27 reviews
I don't have anything bad to say about AA, however I do feel that their customer service and flight attendants could be more helpful and nice.
Marta O.
Chicopee
38 reviews
Globetrotter Expert Level 1
I’ve always had great service with them. I think also having their air miles credit card helps. He flights are always good and the staff great.
Terri T.
Millington, TN
66 reviews
Globetrotter Expert Level 1
Great trusted company! Friendly staff. Never had any problems getting a flight and don’t have a lot of layovers or too many connecting flights.
Kelslie H.
258 reviews
Great airline but their website keeps switching the date on me and I bought 3 tickets with the wrong date and they wouldn't help me at all!!!!!
Holly A.
Thomas, WV
164 reviews
Globetrotter Expert Level 1
Mst planes Ive been on need updating. The Flight attendant I had was like a stepford wife. Was very motherly and almost harassing to my flight.
Betts C.
3 reviews
Not my fav, but a good option, though too expensive. My only option to move from Venezuela to Boston right now. Hope things improve back home.
Brynn S.
45 reviews
Great people such comfortable chair on the plane and in the airport. I love how nice the people are and they make sure you have a great flight.
Margaret W.
Matthews, NC
45 reviews
I travel a lot for my work and I've tried many airlines. American airlines is pretty average nothing outstanding but no problems for me either.
Qasem H.
San Diego, CA
46 reviews
Globetrotter Expert Level 1
American Airlines is a good airline. They take care of their passengers pretty well. I enjoyed flying with them and would recommend to others!
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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