American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,584)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Julieta G.
New Prt Rchy, FL
11 reviews
I have frequently use AA and I have not had any problems with them. Flights tend to be on time and they so provide great customer service. 
Laken B.
24 reviews
Globetrotter Expert Level 1
I have always had great experiences with this company. If they flew out of the airport I used, I would definitely fly with them more often. 
Karla P.
Miami, FL
27 reviews
I have travel a couple of times with American and their employees are really nice. Pay a lot of attention to you and give you the best experience
Dulce A.
Flat Rock, MI
11 reviews
Great service. Traveling is with United is hassel free and I have never had a bad experience. I like to travel United everytime I fly to Mexico.
Alisa M.
39 reviews
Globetrotter Expert Level 2
Not the most comfortable planes but I have never had a problem with delays or service onboard. Would recommend for the usually inexpensive prices
Deidre H.
12 reviews
I have flown American several times and each time the gate crew and flight crew were amazing! There is something to be said for courteous people!
Sandra S.
Silver Spring, MD
33 reviews
It’s okay! Hate that you have to pay $25 for bags. I feel like the first checked bag should deff be free. But it’s gets you there and back safely
Aisha A.
Houston, TX
36 reviews
Globetrotter Expert Level 1
Not my favorite airline. You can barely ever bring on a carryon. Flights always delayed. Their travel times suck, and pricing is average pricing.
Nicole C.
New York, NY
59 reviews
I flew AA from New York to California. there were no delays or bad flights. I didn't have any strong positive or negative feeling as either way.
Spencer W.
Dallas, TX
19 reviews
Great customer service and I've never had an issue that wasn't quickly resolved. The main cabin extra seats are a dream on flights over 2 hours.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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