American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,601)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
AnaLuisa M.
13 reviews
It's a good company and the on-flight service is great. They could improve their customer service since they couldn't solve a few of my questions.
Flore-Yanha T.
25 reviews
I used to love flying in AA but since my baggage never made it to the final destination I'm no longer interested in booking anytime soon with them
Trina D.
Triangle, VA
4 reviews
They are ok wen they are on time but wen they are late it sucks. I hate that they would check my bags wen there are too many people on the flight.
Gerardo M.
Los Angeles, CA
6 reviews
Excellent service, my flight leafy in time & the seats were very comfortable and they also had some TV. My favorite part were the flight attendant.
kim b.
presque isle, me
236 reviews
Globetrotter Expert Level 3
Love American Airlines! Always the best family airline for us. Spirit is great is you don't have bags, but AA is actually cheaper if you have bags.
Ashlyn S.
Austin, TX
287 reviews
I love American Airlines! They're customer service is great, the airplanes are always clean and I always get where I need to go safely and on time!
erikah c.
Edinburg, TX
29 reviews
Very kind assistance answer your concerns right away polite workers comftarble seats love it always choose american airlines when i have to travel
Melisa M.
Norristown, PA
41 reviews
They've gone so cheap and ask a ton of money for little to no pay bs k. I've had missing luggage on more than one occasion. I try not to fly them.
Rebecca C.
San Antonio, TX
101 reviews
I've recently flew my fist American Airlines flight about a month ago. The airplane was really nice and clean. I amazed at how big the plane was
Katie W.
Bluffton, SC
604 reviews
Globetrotter Expert Level 3
Decent airline company. Offers good prices at times and the service is alright. Some of the equipment is a little outdated but it seems reliable.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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