American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,572)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Kristen V.
Monroe, NY
181 reviews
Since i'm American, I obviously support this airline and try to fly with them when possible. But honestly they don't really stand out from others.
Crystal E.
39 reviews
Globetrotter Expert Level 1
Their a little more difficult to book than other flights but they have a pretty good service. Nothing too special but still a great airline to use.
Haifa L.
Columbus, OH
58 reviews
I love the service of this airline. They’re always on time and very friendly and they were very helpful when i was coming to the states last month
alecia y.
45 reviews
Flown with them a couple times and never have had an issue and the flight attendandts were very nice and helpful especially when I flew with my son
Christie T.
6 reviews
Honestly, it's been so long since I flew with American airlines, I don't recall how good or bad it was. Isn't all air travel a little bit horrible?
Yosimar S.
Weston , FL
53 reviews
I have a credit card take I can earn miles with and I love that. I traveled for basically free. It's amazing. I always enjoy flying with American!
jacque b.
Houston, TX
6 reviews
I used to like them until they merged with us air i believe. Since then ive had late arriving luggage, damaged luggage, and lost for a day luggage.
Deiry P.
Providence, RI
64 reviews
Globetrotter Expert Level 1
Prices just keep going up. I have not flown using this airline in at least 6 years. I normally flight internationally and it's just nor affordable.
Angela H.
Lubbock, TX
5 reviews
I always have a good experience with American. From the check in to the boarding, everyone is so nice and friendly. My questions never unanswered.
Rachael H.
183 reviews
i fly American as little as possible. The only times I have had significant issues when flying that was not weather related was with this airline.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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