American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,437)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Crystal  B.
Hilton, NY
586 reviews
This company is only good to you if you do their programs and buy first class. They treat the rest of the passengers horribly. They don't smile.
Marlene S.
New York, NY
49 reviews
Reliable and get you where you need to go. Okay service. Can't say much. I actually haven't flown AA in years. Prices are usually too expensive.
Andrea H.
Staten Island , NY
53 reviews
I have a bad experience traveling in this company if you come from South America they will be rude and unprofessional. Sorry will avoid if I can
Sarah D.
Turner, OR
12 reviews
From what I remember, American Airlines was pretty good to fly with. I can't remember how much leg room I had, but the customer service was good.
Rebecca C.
San Antonio, TX
101 reviews
I've recently flew my fist American Airlines flight about a month ago. The airplane was really nice and clean. I amazed at how big the plane was
Shea L.
59 reviews
Best airplanes and great service. Not always the cheapest but also very accommodating. I love when the airplanes have free movies on the planes!
Molly M.
Bentonville, AR
54 reviews
Great airlines! Clean plane with great workers! Definitely recommend flying with them for your next vacation! Its definitely a great experience!
flavia G.
Centereach , NY
8 reviews
Es una aerolínea que elijo muy seguido , el personal muy bueno , si tengo alguna queja sería el servicio de comida a bordo después todo genial!!
Arielle W.
Durham, NC
28 reviews
Usually my go to airline. The planes aren't as nice as some of the other airlines but the price is always right and they have never lost my bags! 
Ruffle K.
Hanford, CA
54 reviews
They are good. Customer service is really great for me. They were able to answer questions that needs to be taken care of so it is a plus point.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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