American Airlines Airline Company

BY AMERICAN AIRLINES #4 in Airlines

3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%
(20,469)

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,469)
Q&A (71)
Media (87)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Amber S.
Sioux Falls, SD
38 reviews
The last time I flew there was a 7 hr delay after boarding and unboarding because they had to bring in a new plane - never again will I use them.
Hannan T.
117 reviews
Globetrotter Expert Level 1
Decent airline. Never had a problem with them. Snacks could be better and they are intermediate pricing (not the cheapest but not that expensive)
Janessa R.
Whitestown, IN
10 reviews
I loved flying American. Their planes were super nice and they included a lot of amenities such as free games & free movies on their televisions.
Guadalupe B.
Chicago, IL
37 reviews
Decent flying. Went on a trip where the flight was rescheduled multiple times ( which is alright) but the people at the desk were extremely rude.
Eleanor M.
Cincinnati
15 reviews
Prices are rather higher... customer service is below average and overall not a good experience. I only fly AA when I don't have another option.
Marinna F.
17 reviews
It was an ok flight. Was not really pleasant because we had a lot of turbulence. The flight staff was a bit arrogant. The food was not the best.
Cindi C.
1 review
Service has always been good. On my recent flight to and from Australia, the food was excellent and the attendants were very accommodating. 
Mara W.
Springfield
3 reviews
America airlines has always been good to me. I have always had easy flights with them, and I’ve been flying with them for around 15 years. 
Benjamin G.
25 reviews
Globetrotter Expert Level 1
Great service and friendly crews. I typically book whichever flight time is most convenient compared to the price, but always happy to fly here.
Melissa W.
50 reviews
Globetrotter Expert Level 1
American isn't what it used to be. I feel that the quality is not the same. The last flight I went on was dirty and my head jack wasn't working.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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