American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,421)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Karla P.
Miami, FL
27 reviews
I have travel a couple of times with American and their employees are really nice. Pay a lot of attention to you and give you the best experience
Logan W.
Austin , TX
65 reviews
This is definitely my favorite airline to fly. Everyone is nice and extremely helpful. They will make sure your flight is smooth and stress free!
Jenn C.
26 reviews
American Airlines customer service has always been subpar every time I've flown with them. They're consistently late, and their workers are rude.
Guadalupe B.
Chicago, IL
37 reviews
Decent flying. Went on a trip where the flight was rescheduled multiple times ( which is alright) but the people at the desk were extremely rude.
India W.
Spring, TX
12 reviews
They plane itself was neat and keeped up real well. I usually use this airline when the price is right. The staff was very friendly and helpful.
Stalia C.
26 reviews
It was my first time boarding this plane and my experience was not what I had expected. The food wasn't as well prepared but it was still edible.
Tanya m.
Alexandria , Va
105 reviews
I love traveling with american airlines, their customer service is the best, i love how clean he planes are i would def recommend them to anyone
Emily J.
49 reviews
Its not the best airlinew but its not the worst ive flown on it 3 times amd i just really didnt like it it wasnt the expierence i was hoping for.
Tavares M.
Wanaque, NJ
180 reviews
me encanta biajar por esta aerolinia pq siempre los nasafatas brindan unan buena atencion al cliente siempre stan pendiente a que necesitas super
Juanita  W.
32 reviews
Globetrotter Expert Level 1
I fly the cheapest way I can and that's not always American Airlines... But when I do I find the people friendly enough and the planes clean....
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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