American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,507)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Meredith S.
Memphis, TN
27 reviews
American Airlines is my preferred airline. They fly most places and have many options for travel. Additionally, they offer great rewards programs!
Sierra H.
Lexington, KY
34 reviews
Never had a bad experience with American Airlines, but I wish that some of their long haul flights were provided with larger more spacious aircraft
Raine M.
18 reviews
Good customer service, a few hiccups when it came to checking baggage which I’ve never had but it wouldn’t prevent me with flying with them again
Monica L.
Fort Smith, AR
100 reviews
I always have a good experience flying with American Airlines. The stewardess' are always polite. I love flying. My favorite party is the snacks.
Karen K.
Broken Arrow
15 reviews
They are pretty good, as airlines go. They are a little pricey, but the people that work there are typically nice and they have decent amenities.
Diana L.
Elmwood Park, IL
12 reviews
Nice and clean airline. Just one thing that I want to mention is that when we arrived at the place, we waited so long before we got from airport.
Sara P.
Cooper, TX
70 reviews
While I've never had an issue with boarding or luggage, the way staff treats you according to where your ticket is located is painfully obvious.
Aisha A.
Houston, TX
36 reviews
Globetrotter Expert Level 1
Not my favorite airline. You can barely ever bring on a carryon. Flights always delayed. Their travel times suck, and pricing is average pricing.
Alexis D.
Saint Louis, MO
15 reviews
My flying experience with this airline has been phenomenal. I would highly recommend this airline to someone who's searching for a great airline.
Taiane S.
San Francisco , CA
51 reviews
For those who are economical, it is difficult on long flights because the seats do not recline much. The food and the stewardesses are very good!
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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