American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,506)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Jessie M.
Tallahassee, FL
69 reviews
I am gluten and dairy free and the only complimentary snacks that they had, I could not eat. So I had to buy something if I wanted to eat something
Ashlyn S.
Austin, TX
287 reviews
I love American Airlines! They're customer service is great, the airplanes are always clean and I always get where I need to go safely and on time!
Bailey T.
76 reviews
Globetrotter Expert Level 1
This is an okay option for me when I travel. Not my first choice but the customer service has been adequate and the prices are usually competitive.
erikah c.
Edinburg, TX
29 reviews
Very kind assistance answer your concerns right away polite workers comftarble seats love it always choose american airlines when i have to travel
Jada C.
Kings Mtn, NC
28 reviews
Globetrotter Expert Level 1
Flew American gor my very first flight. Everyone was nice & boarding was easy.. our connecting flight where side by side. Made it easy to navigate
Melisa M.
Norristown, PA
41 reviews
They've gone so cheap and ask a ton of money for little to no pay bs k. I've had missing luggage on more than one occasion. I try not to fly them.
Jasmine R.
Vinton, VA
92 reviews
I typically travel on government orders, but American is one I appreciate flying with because the flight attendants are always nice and personable.
Maria E.
Phoenix, AZ
27 reviews
At list they don't delay on their flights, I will like to give more than just a tiny snack and also more than one luggage, great customer service !
Harriet L.
South Yarra , VIC
32 reviews
Globetrotter Expert Level 1
I’ve only flown with American Airlines once and I will avoid flying with them again. My flight was delayed by three hours with little explanation.
Junior D.
New York, NY
106 reviews
I travel from peru to ny. How could exist a plane without a screen and no USB port for an 8 hours flight? The plane was very old and uncomfortable.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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