American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,675)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Ashley L.
Kingston, TN
86 reviews
Globetrotter Expert Level 2
My trip with American Airlines was spectacular. I would recommend them any day! The only issue was one small delay that lasted a measly 15 minutes.
Michelle H.
Memphis, TN
103 reviews
Globetrotter Expert Level 1
American Airlines is my favorite airline. The employees are nice and accommodating. The seats are comfortable and the flights are reasonably priced.
Allie B.
Chicago, IL
40 reviews
First class is great, but Coach is pretty squishy and there’s no free snacks. However, in my experience, all the flight attendants are very friendly!
Jailene S.
Milwaukee, WI
76 reviews
Globetrotter Expert Level 1
Not happy at all. After paying for my dogs ticket, I had to switch his flight the day of.. to United Airlines. Always so stressful with this airline.
Christine 💓 B.
3 reviews
I'm happy to say all my experiences on American have been great. I'm about to embark on my first transatlantic flight with them in just a few months.
Rebecca M.
Lynchburg, VA
6 reviews
There is always a delay with American Airlines. I generally have to run to make a connecting flight and don't travel AA unless I absolutely have to.
Andrea V.
Doral, FL
140 reviews
It is a good airline, with great attention and responsibility. Their food is very light but tastes good. It is just what you need to eat a passenger.
Kerriann M.
Chestertown , MD
129 reviews
Not bad. Friendly employees. They offer you the usual snack/drink. I would probably fly with them again. I only fly like once every few years though. 
Yesenia M.
Weeki Wachee, FL
17 reviews
The service overall has been good. Always love the flight crews sense of pride in the way they fly.flight attendants are always nice and welcoming.
samantha b.
Barnegat , NJ
49 reviews
Okay airline gets you to and from where you need to be. All the employees are always very nice. Only had one day experience with the airline flying.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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