American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,513)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Dena H.
Philadelphia, PA
99 reviews
Globetrotter Expert Level 3
Enjoyed my flight with American Airlines. I have no complaint, flight was on time, everything was clean, staff was super friendly. Highly recommend
Ann D.
Austin, TX
141 reviews
Globetrotter Expert Level 1
I normally always fly American because I fly with my emotional support dog and they already have everything on file for him. It's always been easy
Emily W.
Fayetteville, AR
24 reviews
I've never had a bad experience flying with American Airlines. The personnel are always friendly and the aircrafts are usually fairly comfortable.
Kayleigh H.
42 reviews
I really like American Airlines. The staff is always happy and helpful. I like that you can pick your seats ahead of time and do not have to wait.
C R.
Oyster bay, NY
684 reviews
I've only used them twice but I don't have a negative thing to say. Fast, nice air hostesses and great meals. I think flying in the u.s. With them
Stacy P.
Minneapolis, MN
34 reviews
Always fly with this airline. Only problem now is charging for the first bag for international flights. That does not make it economically better.
Cynthia K.
Charlotte , NC
38 reviews
Whenever I've traveled with AA I've never had any problem! The easy of checking in and getting to our seats was so smooth! Service is always AA+++
Gabby M.
Philadelphia, PA
47 reviews
Globetrotter Expert Level 1
I am almost always delayed while flying AA. Sometimes the service is nice but usually the flight attendants do not go out of their way to help you
Christina B.
231 reviews
They have people taking good care of you and the tvs in front of you on some flights really help make time go by or to shut off noises around you.
Sarah R.
Birmingham, AL
59 reviews
Their entire computer system is known to crash. I got stuck at an airport for 12 hours trying to get them to put me on another flight to get home.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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