American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,425)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Libby G.
new orleans, LA
282 reviews
This airline is okay, and seems to be not as expensive as some others. However, the planes are very dated and the airline isn't very accommodating
Jamie S.
Pleasant Pr, WI
81 reviews
I consider American airlines just an average service and nothing special. I prefer to fly delta or southwest due to the amenities that both offer.
Brittany G.
Rock Hill, SC
199 reviews
Globetrotter Expert Level 1
American Airlines is a great company. I believe I used them when flying out to Miami. I wasn't disappointed, and I did not experience any problems.
Jenna W.
Philadelphia, PA
73 reviews
Had a terrible experience with AA just today. Charged me $50 for a carry on bag that fits the dimensions. Customer service was not helpful at all.
Neila M.
16 reviews
This is the second best airlines that my family uses their prices arent usually expensive you have to catch the sales during the middle of the year
Meredith S.
Memphis, TN
27 reviews
American Airlines is my preferred airline. They fly most places and have many options for travel. Additionally, they offer great rewards programs!
Hayley B.
Winter Garden, FL
66 reviews
Globetrotter Expert Level 1
One of my favorite flying experiences. Flights left and arrived on time, great service by the flight attendants, and fantastic on-board offerings.
Steph C.
Fresh Meadows, NY
5 reviews
I always choose American airlines every time I book a domestic flight. There are usually no delays for me and the in flight services are excellent.
Josette H.
94 reviews
My biggest complsint is that they don't feed you. If I'm spending $400 on a plane ticket, the least youncan do is give me a goddamn turkey samich.
Crystal E.
39 reviews
Globetrotter Expert Level 1
Their a little more difficult to book than other flights but they have a pretty good service. Nothing too special but still a great airline to use.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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