American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,594)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Keisha R.
Bridgeport, CT
16 reviews
Biggest Airline in the World! Love the flexibility and options to travel throughout at various times! Live the service and their aim to be THE BEST!
Yecenia L.
Twentynin Plm, CA
32 reviews
Definitely hit or miss. I’ve Had amazing service and also difficult service. However they do everything in their power to give you what you want/Need
Stephanie D.
Cheneyville, LA
17 reviews
I have had good experiences with American Airlines in the past. I will be flying American in December to travel to Seoul, South Korea. I can’t wait!
Faith B.
Lynchburg, VA
2 reviews
I love flying with American Airlines. They try their best to provide good service, and they provide options when flight has been canceled or delayed.
Kristy M.
Birmingham, AL
33 reviews
I've been flying American Airlines for many years and have always had good service. They have tons of flights to choose from and competitive prices.
Inna T.
Jacksonville, FL
34 reviews
AA is pretty good! The price is great! Unfortunately they don't usually have direct flights to the locations that I need. That would be the main con.
Jennifer B.
Forest City , PA
126 reviews
Globetrotter Expert Level 1
I had a good experience on my red eye flight from Philadelphia to Los Angeles. I've flown with them several times before and haven't had any issues.
Christina A.
The Colony , TX
64 reviews
Always a pleasure using this airline. Great ticket prices. Roomy & comfortable seating. Quality customer service from check in to the baggage claim.
Camara S.
Franklin, GA
33 reviews
I flew from ATL to LAX recently, and that was he best flight I have ever had, everyone was very friendly, and the flight itself was very comfortable
Ashton R.
53 reviews
I always fly American Airlines. They are always so comfortable and I always feel well taken care of and the flights have always been just wonderful.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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