American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,676)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Blair S.
Boca Raton, FL
137 reviews
Globetrotter Expert Level 2
I have never had any problems with american airlines. I have to atmit i don't fly them very often but when i do i am very satisfied with their service.
Lisa G.
Niles, IL
56 reviews
Globetrotter Expert Level 1
They are a good airline and I’ve had good service with them but they are also becoming more expensive and offering less opportunity for seat upgrades.
Charlie T.
Midwest City, OK
500 reviews
Globetrotter Expert Level 1
Always a pleasant flight with American airlines. Friendly staff and clean spaces. Alwats helpful with issues and customer service is out of this world!
Ashley O.
Conway, AR
49 reviews
I have always flown American airlines. I once flew another airline and it just wasn't the same. The people were great and all my flights were on time.
Cindy T.
17 reviews
Lately I’ve been having a lot of problems with American Airlines. It seems their customer service is not clear on their policies which is frustrating.
Jessica W.
Safford, AZ
16 reviews
I found that this company offers a phenomenal experience when flying to fun destinations. The people are polite and ensure you are well cared for.
Holly G.
Centreville, VA
23 reviews
We use AMerican Airlines several times a year and have never had any issue with them. Wouldn't mind them lowering the unaccompanied minor fee though.
Julie Z.
32 reviews
It's been awhile. But overall good hospitality and stuff. A little cramped and rushed, but that might just have been because of the short flight time.
Hayley W.
99 reviews
I was told I would have to pay for a bag on the last leg of an international trip but that turned out not to be the case. I am glad the fee was waived.
Melissa D.
West Covina, CA
27 reviews
I enjoy taking american airlines to canada. They have some great prices that are definitely affordable and they are good to fly with for short trips.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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