American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,415)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Nicole G.
Weaver, AL
15 reviews
The past 3 flights I been on in the last 2 months have been late or cancelled all without any advanced notice. I would never reccomend this company
Corinna E.
Fort Sill, OK
82 reviews
Globetrotter Expert Level 1
Nothing to complain about. We had a great flight and the personell was very polite. Might not be the cheapest but overall it was a good experience
Alison D.
Branson, MO
75 reviews
While i prefer driving ( blame 90s horror movies ) every experience with American has been more than pleasant. Great staff and comfortable seating
Lauren S.
Fort Collins, CO
349 reviews
I like American Airlines, but mot of the time I would rather use Southwest airlines because they are very helpful, kind, and they hand out snacks.
Amanda N.
137 reviews
They have been great to travel with. I have had no issues with them and flown on international flights as well as domestic. Good food and service.
Patricia A.
Brooklyn, NY
12 reviews
Worse airline company in history. The staff is not trained properly to help people. I wouldn't recommend anyone to fly on American Airlines. 
Junior D.
New York, NY
106 reviews
I travel from peru to ny. How could exist a plane without a screen and no USB port for an 8 hours flight? The plane was very old and uncomfortable.
Gaby S.
10 reviews
they good  .... my family and me took a trip to ny .... they very kind ..... didnt have  call them ..... they had  good snacks 
Genesis R.
Bronx , NY
86 reviews
Globetrotter Expert Level 1
Horrible - they always have some sort of delay, the seats are not comfortable and their prices are always more expensive than other airlines. 
Alix M.
Amarillo, TX
42 reviews
Globetrotter Expert Level 1
Since I am disabled, they always bring me on the plane first and I de-plane last. So far the stewardesses are nice, although I use Southwest more.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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