American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,588)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Christine 💓 B.
3 reviews
I'm happy to say all my experiences on American have been great. I'm about to embark on my first transatlantic flight with them in just a few months.
Tabitha L.
Blue springs, MO
97 reviews
Globetrotter Expert Level 1
My favorite air lines so far. Lots of room, super nice and funny staff. Snacks and drinks provided as were pillows and blankets on my 10+ hr flight!
kerry m.
Saint Marys, GA
20 reviews
Globetrotter Expert Level 1
I have had excellent experiences lately with American Airlines. I have had no issues with cancelled flights or over bookings. Staff has been helpful.
Haarika k.
8 reviews
Globetrotter Expert Level 1
Good airlines. The thing I like about is there are less delays and reaches mostly on the expected time. Cost efficient while providing one cabin bag.
Marco R.
Tarrytown , NY
19 reviews
Great airline! Awesome staff and pretty good food and beverage service on board. Can be expensive at times with fees with something goes wrong. 
Rossana H.
Anderson, SC
107 reviews
Globetrotter Expert Level 1
Always a great experience to travel with them! Exceptional customer service, usually on time. Use it at least 3 times a year. Safe and very reliable.
Ari B.
Miami, FL
37 reviews
Globetrotter Expert Level 1
American Airlines has always given great service. I have never had an issue and the check-in and boarding process has always been streamlined. 
Devi S.
71 reviews
The flights are alright. I enjoy being able to fly at a reasonable price. However the flights are delayed often and I am not a fan of delayed flights
Lisa L.
Monterey Park, CA
240 reviews
It's good for the price. I always travel with them when I am going international. The food is always good and the staff are friendly. Lots of snacks.
Somer H.
38 reviews
Great service and super easy to book tickets. Well kept cabin and friendly attendants. I fly with American Airlines every year when I go on vacation!
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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