American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,440)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
laura d.
New York, NY
54 reviews
Globetrotter Expert Level 1
I had a bad experience traveling from Spain to New York! The airplane was uncomfortable and they didn’t have any entertainment for a 8 hours flight!
emily a.
293 reviews
American Airlines is my favorite airlines they are super cheap. They always have deals. And I love how yu can make points and use them for traveling.
Ashley B.
23 reviews
I have been been flying American since I was a child. I got my first set of wings from AA. When I was old enough to get my own reward card I joined.
Brylee W.
fernandina beach
21 reviews
They are always friendly. I had a great experience when traveling with my cat. They asked if I needed anything for her after traveling over 24 hours!
Stephanie P.
Haines City, FL
52 reviews
Flight are ok but with the new baggage fees is ridiculous to travel with them with kids and on a budget. They now charging for the carry-on too......
C H.
Newport, RI
458 reviews
Globetrotter Expert Level 2
I'm over worth member with them and I've had their credit card for years I think they are quality or line however I wouldn't say that for my favorite
Madison C.
3 reviews
Very high quality it was a little dirty but a quick fix I love all the beverages and quick no stop flights my flight was smooth and very quiet 
Reina R.
927 reviews
Globetrotter Expert Level 1
Super genial estos productos 😘😍😎 me fascina todos,además es el producto de cada día de nuestras vidas 😘😍😎muy hermoso los colores variados me fascina
Yecenia L.
Twentynin Plm, CA
32 reviews
Definitely hit or miss. I’ve Had amazing service and also difficult service. However they do everything in their power to give you what you want/Need
Brooke W.
Columbus, OH
152 reviews
Globetrotter Expert Level 1
Another awful airline. Bad experience and not the nicest customer service. They don’t ensure customers are happy or feel good about purchasing again
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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