American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,568)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Christina A.
The Colony , TX
64 reviews
Always a pleasure using this airline. Great ticket prices. Roomy & comfortable seating. Quality customer service from check in to the baggage claim.
Nicole V.
13 reviews
Globetrotter Expert Level 1
Not my favorite airline - but no big complaints. Their app isn’t as user friendly as competitors. Many of their planes could use an upgrade as well.
Rachelle D.
Nashville, TN
144 reviews
Fast and friendly service. Stewardess are friendly and helpful There is enough leg room and the flights are always pleasant. I enjoy flying with them
Marie W.
Federal Way, WA
31 reviews
Globetrotter Expert Level 1
I’ve only flown with American once but I did enjoy it when I did. The planes seemed a little old but the food was great and had good customer service
SDQ 303790 Nicole N.
Miami, FL
53 reviews
I used to lik AA but lately th costumer service is really bad, th airplane super uncomfortable, they dont give food and we dont get rally good deals
Paloma D.
5 reviews
I love this airline. Would def recommend to anybody! Pros would have to be that they’ve never broken or lost any belongings of mine or my loved ones!
Meira W.
Cedarhurst, NY
7 reviews
We always fly American. We love their air miles system. On our most frequently travelled routes we rarely experience delays. We love the reliability.
Reney S.
179 reviews
Globetrotter Expert Level 2
They have great customer service, the flight attendants are so sweet. I didn't have any problems with my luggage, and the prices are very affordable.
Daniela M.
Goleta, CA
93 reviews
Very good service, the attention is good.
I used it most of the time when I travel to the United States. American Airlines Airline Company
Vania S.
36 reviews
Globetrotter Expert Level 1
American Airlines is great. I haven't been on one of their flights in a while but have never had an issue when I have traveled with them in the past.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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