American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,662)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
melissa c.
Miami, FL
509 reviews
I have used American Airlines had no problems going to my destination or coming back home all the attendants were great and answered all my questions
Lisa N.
Boise, ID
7 reviews
They always have the best service & make me feel comfortable when flying with them!  The airplane was clean & they had great snacks! 
Caroline M.
New York
45 reviews
Generally a good experience. Every airline has their own problems but AA has been very consistent and has flights to all of the places I need to go to.
Nair T.
Bonita Springs, FL
52 reviews
Globetrotter Expert Level 1
I think American Airlines is great. The flights are usually not over priced and the service is good quality. I recommend flying with American airline.
Katy H.
127 reviews
Always fast and efficient with few to little delays. Workers work hard to get you where you’re going and in a hurry. Always use AA for my family vaca.
Kyrsten P.
Londonderry, NH
45 reviews
Honestly, my family and I usually have a good experience with aa. We have had a few bumps in the road here and there but that is expected with flight.
Annie G.
Fort Leonard Wood
56 reviews
Globetrotter Expert Level 1
Great flight, great customer service. If I had any problems they helped out and was around to ask questions or get something. Plane was clean as well.
Terra B.
Manvel, TX
66 reviews
Globetrotter Expert Level 1
Friendly airline. The last experience I had was kind of hectic. I flew with this airline a couple of times and had no problem. This why I give 4 stars.
Cindy summer G.
Miami, FL
46 reviews
Their aerolia is upright, responsible and efficient, their food is delicious, their delicious snaps, their bathrooms are always clean, I feel very safe
Emilia L.
34 reviews
Globetrotter Expert Level 1
I have had issues with delays a lot lately on AA. It has led me to miss flights and be late to events. Nice planes and good customer service over all.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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