American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,516)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
samantha b.
Barnegat , NJ
49 reviews
Okay airline gets you to and from where you need to be. All the employees are always very nice. Only had one day experience with the airline flying.
Barbara H.
Charlotte, NC
173 reviews
I live in North Carolina so this is the airline that’s more popular and I’ve flown it several times back-and-forth to New York they’re very friendly
Ruth R.
Columbus , OH
36 reviews
Their airplanes are usually super small, small space for carry on, well at least in my experience. but the flight attendants are very accommodating. 
Rossana H.
Anderson, SC
107 reviews
Globetrotter Expert Level 1
Always a great experience to travel with them! Exceptional customer service, usually on time. Use it at least 3 times a year. Safe and very reliable.
Amanda B.
Stacy, MN
28 reviews
Typical airline.  Normal seats, normal delays, etc.  Flights have become more expensive over the years and are starting to get out of hand.
Haarika k.
8 reviews
Globetrotter Expert Level 1
Good airlines. The thing I like about is there are less delays and reaches mostly on the expected time. Cost efficient while providing one cabin bag.
Mariangel l.
44 reviews
this airline is very good they give good service the planes are clean the acientos are comfortable they always give you help and immediate solutions.
Tamika 👑.
11 reviews
Have no problems with American Airlines think that they are great airline just wish that they had something for someone who missed their flight etc.
Jorge R.
Santa Rosa, NM
184 reviews
Globetrotter Expert Level 1
I have always had a great experience with this company. Not one complaint. They get from point A to point B without any issues from start to finish.
Karrington G.
Virginia Beach
31 reviews
It's mediocre but it will get you from point a to point b. For short flights it's not bad but if you are tall pay the extra for a seat with leg room.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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