American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,473)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Naye C.
Coconut Creek , FL
261 reviews
For its presio is good but it bothers me that if the flights are delayed is something that happened to me this year at least 3 times of the 5 that trip
Jennifer B.
Miami, FL
36 reviews
Not one I use often. Although they have better services and space but are the highest in price range. Sometimes they don't fly to where you want to go.
Ani T.
Miami, FL
78 reviews
Overall good. But they have been going down lately in service. Pricing is good but not that comfortable. I rather pay more for a little better service.
Audrey B.
Beloit, WI
48 reviews
I have never had an issue with American Airlines. The service has always been stellar and flights stress-free. I try to always fly American when I can.
Jessica W.
Safford, AZ
16 reviews
I found that this company offers a phenomenal experience when flying to fun destinations. The people are polite and ensure you are well cared for.
Katherine O.
San Bruno, CA
62 reviews
Globetrotter Expert Level 3
Great flight attendants! It will be interesting to see how things go now that the merger is complete with US Airways. Hopefully it drives prices down!
Lisa G.
Brockton, MA
16 reviews
Service sucks most of the time.  Flights always delayed.  Cramped seating.  Highly overpriced.  Lackluster customer service skills.
Amarilys M.
37 reviews
American Airlines is a good airline to go on and it's cheap and you get to places on time. Especially if you don't like to be on a plan for that long.
Abel C.
Miami, FL
30 reviews
No me gusta la compañía, cuando tenían que acaparar el mercado era muy buena pero ya que lo tienen no se enfocan en nada de eso. deberan mejorar mucho.
Cathy A.
Englewood, FL
27 reviews
My son always flies American when he visits us. His flight is more often than not early, which is a pleasant surprise. It is the only airline he uses.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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