American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,513)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Amanda D.
Lake Elsinore
71 reviews
Globetrotter Expert Level 1
This company helped me get my baggage organized after being bumped from a different airline in Dallas. They have great people very helpful kind. 
Jennifer K.
Ballston Spa
22 reviews
Globetrotter Expert Level 1
They are not my go to. Flights are often delayed and I have had a few negative experiences with them including one which had a drunk flight attendant.
Shannie B.
2 reviews
Absolutely the best airline ever. Only airline I travel with no matter where I am going. Everyone is so nice and they treat the passengers really well.
Tiffany G.
34 reviews
Globetrotter Expert Level 1
I did went go to vacation all the time use American airline every years. I can afford it for catch it discount percent down then I buy for plane ticket
Kristina M.
Homestead, FL
120 reviews
Great. I’ve been flying American since I was a little girl. I just wish they still gave the blankets and pillows and complementary snacks like before.
Fernanda R.
Fredericksbrg, VA
88 reviews
Globetrotter Expert Level 1
Flying coach is never fun but the staff at American airlines are awesome. My son even got to go in the captain's cabin because of their friendly staff
Haylee C.
7 reviews
American Airlines is amazing.. I have flown with many and this is the only company I use. They are friendly, clean & professional. Definitely the best.
Lily F.
Old Hickory, TN
82 reviews
Globetrotter Expert Level 1
The 3 stars is for baggage fees and how long we taxied at the gate. They're a good company, over priced however. It's not my first choice when flying.
Samena H.
Jamaica, NY
13 reviews
Amazing Airline! Great and Efficient service with super friendly staff. Would definitely recommend taking this airline when flying anywhere in the US!
Ashley O.
Conway, AR
49 reviews
I have always flown American airlines. I once flew another airline and it just wasn't the same. The people were great and all my flights were on time.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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