American Airlines Airline Company

BY AMERICAN AIRLINES #4 in Airlines

3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%
(20,476)

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,476)
Q&A (71)
Media (87)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Taylor M.
Bossier City, LA
495 reviews
Globetrotter Expert Level 3
Lost luggage? Don't worry, they will find it after 3 days. I had to buy a new wardrobe and blow the cash I had saved for the trip due to lost luggage.
Fernanda R.
Fredericksbrg, VA
88 reviews
Globetrotter Expert Level 1
Flying coach is never fun but the staff at American airlines are awesome. My son even got to go in the captain's cabin because of their friendly staff
Lily F.
Old Hickory, TN
82 reviews
Globetrotter Expert Level 1
The 3 stars is for baggage fees and how long we taxied at the gate. They're a good company, over priced however. It's not my first choice when flying.
Laura C.
Lakeland
24 reviews
Good service, attention and personal. Prices are affordable when you buy them at the right time. Food is not bad at all and airplanes are always clean
Kelley C.
159 reviews
Globetrotter Expert Level 1
It was ok an experience. I think their prices are way too high tho...but I've never had an issue with their staff of when trying to exchange a ticket.
Taylor M.
Miamisburg, OH
50 reviews
Airline is okay. My last few experiences haven't been the best with them due to major delays and over planning gates, but overall it's an okay airline
Alexandra C.
Portland
18 reviews
Booked 2 first class seats for holiday travel that were cheaper than regular flights on southwest. Otherwise, they don't have anything that stands out.
Lisa G.
Niles, IL
56 reviews
Globetrotter Expert Level 1
They are a good airline and I’ve had good service with them but they are also becoming more expensive and offering less opportunity for seat upgrades.
Haley C.
Sacramento, CA
2 reviews
Always very nice planes are always clean and we'll taken care of never had a problem booking or boarding or anything my flights are always very smooth
Kiley M.
cincinnati
24 reviews
Globetrotter Expert Level 1
Price is a lot for affordable than delta. The service on the flight was overall very good. We got to out destination a little early with was wonderful!
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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