American Airlines Airline Company

BY AMERICAN AIRLINES #4 in Airlines

3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%
(20,582)

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,582)
Q&A (71)
Media (88)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Sofia M.
Chicago
16 reviews
Yo viaje a Mexico en esta aerolínea y en verdad la recomiendo mi vuelo no tuvo retrasos y todo estuvo bien me trataron muy bien y no hubo ningún problema
Candace A.
Shelbyville, KY
173 reviews
Awful!! Will NOT use again! The flights are never on time! And when they are delayed, even over night they offer no assistance. I refuse to fly with them
Elizabeth G.
9 reviews
Globetrotter Expert Level 1
I have flown with American Airlines for years! The services and prices are average - not bad but not super amazing either. Would use this airline again!
Heidi I.
26 reviews
American is equivalent to the other big airlines. You'll get there, you'll be cramped and you'll pay for every single extra that didn't used to be extra.
Toni W.
San Antonio
65 reviews
Globetrotter Expert Level 1
American is a good company staff is friendly. The planes always seem clean. I don’t care for having to pay for baggage. Just included in price if flight
Rose S.
Bronx, NY
939 reviews
Globetrotter Expert Level 2
Flying can be very stressful and I wish american airlines did more to make it less so. Staff can be very rude and they seem to charge for everything now.
Kimberly W.
5 reviews
The personal have always been helpful when I have used this airline. The trips I have been on have not consistently on time and that has been a problem.
Dilven S.
Chelsea, MA
511 reviews
Globetrotter Expert Level 3
Mixed reviews & mixed experiences. I have been fortunate enough for them not to have lost my luggage but many ppl I know have had their items go missing.
Sofia A.
gotha, FL
36 reviews
Globetrotter Expert Level 1
Love how carry on bags are included, roomy airplanes, great flight attendants. Not too many schedules so I wish there were more times but fly everywhere
Janelle T.
Granger, IA
19 reviews
AA always have clean and efficient terminals and airplanes. AA has a good reputation for having high quality flights and that is all I have had with AA.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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