American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,568)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Hannah C.
2 reviews
I have always had a great experience with AA. They staff always treat me with respect and act as if I am an actual human and not 'just another traveler'
Jacqueline R.
Kissimmee, FL
54 reviews
Globetrotter Expert Level 2
My experience with AA has always been great. Only one thing I do not often like is the high prices at time but they have great on board care and service
Kat J.
Austin, TX
50 reviews
Great experience, friendsly service, flight arrived on time. Flight attendants were awesome! Great movies. Pros: friendly cons: seating is limited. 
Jenny M.
Fayette, MO
35 reviews
The last time I flew American it was a good flight. Things were on time and the flights were well organized. I don’t like that I have to pay for my bags.
Desiree M.
48 reviews
I flew over seas to Japan with them and it wasn't bad. It was a really long flight and they did their best to get the food and help everyone they could.
melissa c.
52 reviews
i like to use american airlines when it comes to flying to places because they have many planes going out to florida which is where i frequently fly to!
nansi g.
118 reviews
I have a love and hate relationship with them. They will cancel your flight without notice and you will have to catch anotjer flight. Very inconsiderate.
JOlie D.
Winchester, CA
7 reviews
Great service. Never had any issues. Staff is always professional and very friendly. They are always ready to help and assist in anything that I needed. 
Heather G.
29 reviews
The planes are cramped, some worse than other. Most seem outdated. The snacks offered are mediocre at best. I've never encountered bad flight attendants.
Shurell T.
Orlando, FL
23 reviews
I wish they offered food but I always have a good flight. All the flight attendants are always good? My favorite part is snack time and nap time as well
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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