American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,552)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Nahomi S.
El Paso, TX
27 reviews
Never had a problem with this airline. One time I missed my flight because I was running late and they rescheduled me for the next fight at no extra cost
Jessica W.
Newport, NC
71 reviews
Absolutely love American! We are frequent flyers and have flown on various planes in their fleet. Some are better than others. The staff is great though.
Malek L.
Fairview, NJ
83 reviews
Globetrotter Expert Level 3
Affordable but really not my cup of tea honestly but hey, it's just to get you somewhere and then you won't have to deal with them when you get back home
Lauren Michelle S.
New Orleans, LA
68 reviews
Globetrotter Expert Level 1
I have flown them many times and have routinely had negative experiences. I have since ceased flying them as it’s not worth it with all the add on fees.
Nikkie T.
Eden prairie , Mn
83 reviews
Usually the flight i will take very friendly and easy to fly this is one was the first airline i took by myself when I was 18 and they were very helpful
Morgan C.
32 reviews
American Airlines has always had accommodating and friendly staff but I always experienced a plane having mechanic/maintenance issues and being delayed.
Pam M.
Olympia, WA
69 reviews
Not my favorite airline. Customer service is lacking. And they up charge for many things. Haven't had great experience with them being on time either.
Tabetha J.
Chicago, IL
47 reviews
only flown American airlines a few times. Prices range just like a typical airline would. Don't like their aircrafts as much as I prefer other airlines.
Sofia M.
16 reviews
Yo viaje a Mexico en esta aerolínea y en verdad la recomiendo mi vuelo no tuvo retrasos y todo estuvo bien me trataron muy bien y no hubo ningún problema
Shawnia D.
9 reviews
I like American airlines. I took a trip to NYC and the flight was nice and it seems so quick. The food was decent too. The stewardess was super friendly.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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