American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,610)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Dana Z.
Omaha, NE
53 reviews
We are huge American Airline junkies. We will even use a connection to fly American. I love the upgrades and elite status. I wish we could fly AA more!
Anai R.
40 reviews
i didn't have any problems with this airline but it' wasn't anything special. The crew was nice to me and my family, and it was a very comfortable flight.
Jenna E.
Virginia Bch, VA
35 reviews
I'm a huge fan of American Airlines.  When it comes to domestic travel, I always try to book with AA.  Their customer service is excellent. 
Amanda A.
Greenville , NC
12 reviews
It’s a good company, the airplane is awesome, the people that work in American air lines it’s very polite. In the international flight the food are amazing
Carolina G.
40 reviews
Best part of American Airlines is their music selection - The planes overall are quite abused. Staff can be rude and probably because they are overworked
lorraine y.
walnut creek, ca
41 reviews
i like AA as an airline but i definitely have had turbulent trips that have scared me beyond my mind. not sure if that's necessarily their fault though HAH
Joselyn W.
Saginaw, TX
18 reviews
Always very kind and accommodating.  Have never had a problem using points or purchasing a ticket from them.  Would love to have more options of destinations
BrianaDamrow D.
38 reviews
Globetrotter Expert Level 1
Meh.... I only fly them because of reward points. You can’t really avoid it. They get you where you need to go. I guess that’s all that matters in the end.
Phaedrea W.
Holly Springs, NC
369 reviews
Globetrotter Expert Level 4
I have used AA often for short flights to DC from NC. I have had issues with delayed or canceled flights, which really suck (for lack of a better word).
Kacie M.
Dallas, TX
35 reviews
Use this airline to travel for work. Has always been a great experience with no issues. Will continue to fly them in the future. Clean, friendly, on time.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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