American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,545)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Paige L.
Seattle, WA
43 reviews
If you arnt flying first class, everything is a little crowded. To be fair, any airline you choose will be like this so its just a pretty average airline.
Sheena J.
4 reviews
Their points system is nice and planes are clean. I haven't had any issues with this company. Overall I'd give it a 4. There's always room for improvement. 
Alanis A.
3 reviews
They are okay gets the job done havent had a terrible experience, maybe a few delayed flights but they arent too long. Got to pay for luggage that is extra
Nicole H.
1 review
Flying with American Airlines was an amazing experience! They were able to serve food on the short flight I was on! I would definitely fly with them again!
Megan K.
Gaithersburg, MD
41 reviews
Globetrotter Expert Level 1
Purchased at: EDC Skincare
I saw someone asked to give up there seat to a family who had a 2 year old kid the best part was they brought a ticket for the kid so he had his own seat.
L'oreale T.
15 reviews
The only airlines I can depend on. I've never had any issues with American Airlines. My flights are always on time and the in flight service is A-1. 
Ebony M.
Cary, NC
14 reviews
American Airlines is great! They always get me to my destination safe and sound. They could improve their flight service by offering tvs like JetBlue does.
Marielys V.
43 reviews
I like this airline because is clearly puntual. I always get on time. My favorite part is the service they offer. I use it like 3 or 4 times a year. 
Crystal R.
16 reviews
I love flying on American Airlines! I've never had anything but great experiences. Their flight attendants are friendly and helpful, flights flow smoothly.
Monica D.
Miami Lakes, FL
32 reviews
I think this is one of the best airlines to fly.  I fly from school to home frequently.  The only con is that it is a little bit pricier.  
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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