American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,576)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Kay M.
Austin, TX
49 reviews
Globetrotter Expert Level 1
Most of the locations I fly to are serviced by at least 3 major carriers. Often, American isn't as budget-friendly, but I do enjoy their customer service.
Lauren E.
139 reviews
I like American Airlines for international travel. But they make you pay for bags and ticket changes internationally and their flights are always delayed.
Sara M.
31 reviews
It's fine- no frills but comfortable enough. I usually fly on them once or twice a year for fire assignments and security details. No major cons. 
Dana Z.
Omaha, NE
53 reviews
We are huge American Airline junkies. We will even use a connection to fly American. I love the upgrades and elite status. I wish we could fly AA more!
Danae Y.
El Segundo, CA
14 reviews
Globetrotter Expert Level 1
I have never LOVED this airline but I think they are a good option when they have the right prices. The staff is generally kind and the flights are smooth.
Ryan Y.
Putnam Valley, NY
31 reviews
Friendly crew but very cramped seating. I found that they were disorganized but were there to answer any questions I had. I would fly with American again.
Brittany O.
Hixson, TN
41 reviews
Never had any problems with American Airlines. Flights have always been on time and they have never lost any of our baggage, where delta has many of times
Jessica M.
Fresno, CA
154 reviews
I have flown on American a few time and never had a bad experience. The flight staff are usually friendly and I have not experience any delays with them.
Lori S.
Savannah, TN
38 reviews
We recently flew to Mexico and used this airline. Very friendly staff and very competent pilots. Only negative is costly snacks that have to be purchased !
Morah J.
Irvington, NJ
10 reviews
Globetrotter Expert Level 1
I can say that the prices aren't cheap but I did have a good experience traveling with them .hopefully they can expand the seats to fit plussize people ...
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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