American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,431)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
aLLy F.
Bristol, PA
64 reviews
 I have always had a great experience when flying with American. The only complaint I would say is that they do not give priority for parents with children. 
Diamond W.
Liberty , MO
26 reviews
I flew with AA in February and I thought they were pretty good. Customer service was pretty good not the best but definitely good. I would use them again.
Maddie E.
Southlake, TX
109 reviews
I like American Airlines. I usually don’t have any issues with delays or overbookings. Attendants are not always the most friendly but it’s not a big deal.
Paige B.
Plano, TX
68 reviews
A decent airline. The chairs are terribly uncomfortable and delays are frequent, but overall a reliable way to get to and from your destinations of choice.
Meryen A.
41 reviews
I love how amazing American Airlines is. It is so professional and very affordable it travels everywhere which I love and the service is just spectacular.
Nikki P.
Cleveland, OK
67 reviews
Love American! They’re always efficient and friendly on every trip. Always let you know what’s going on and always try’s to resolve issues if you have any.
BrianaDamrow D.
38 reviews
Globetrotter Expert Level 1
Meh.... I only fly them because of reward points. You can’t really avoid it. They get you where you need to go. I guess that’s all that matters in the end.
Shorty J.
103 reviews
Had a good experience everytime i flew with this airline. Decent priced tickets, friendly staff, quick & stress free booking. Never had a issue with them.
Kaymo B.
Arlington, TX
477 reviews
Is tonight a bad Airlines only been on in one time going to Vegas and it was not that bad as a smooth ride the food was okay mediocre but it was a a flight
Danii C.
35 reviews
Everything was great, the flight attendants were awesome. My only problem was that my seat belt got stuck when I tried to take it off to get off the plane.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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